Qualitative response mapping was first introduced in Instrument Manager version 8.11.10, but only allowed for the mapping of "Positive" and "Negative" responses. A resolution was implemented in 8.11.11 to accommodate for all qualitative and semi-quantitative response mapping.
Please contact your Instrument Manager Vendor in order to request an upgrade to the latest version of Instrument Manager.
If you require further assistance please contact Bio-Rad Software Support at 800-854-6737 option 3.