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  2. QC Data Management FAQs
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QC Data Management FAQs

Connectivity
  • UnityConnect
  • WebConnect
Lab Registration
  • Why when I create a new user under my lab, I am unable to see any tests/lots/labs for the new user?
  • How to register your Unity Lab numbers?
  • QCNet - Do we have the option of adding users to the web page used to view the data for additional access?
  • How to sign up for QCNet and register your Unity Lab numbers?
  • Do we have the option of adding users to the web page used to view the data for additional access?
Peer Reporting
  • I am unable to edit data, save data, or the site just doesn't look right using Internet Explorer 8 or higher.
  • I am receiving the following error message when attempting to 'Export and Send' my data to Bio-Rad's EQAS program, 'Error No: 32003 - Login Has Failed'.
  • How do I back out of a Service Pack update?
  • How can I condense all data for different labs?
  • Bi-Directional QC - When I try to import data from my Data Innovations (DI) I get intermittent process started, process completed and process failed errors.
  • Bi-Directional QC - What are the latest compatible versions of IM and QC OnCall?
  • See all 18 articles
QC Rules
  • How can I automatically import and monitor qualitative tests?
  • When attempting to view LJ Charts why do I get the following error : (QCChartForm: getChartOptions Value was either too large or too small for an unsigned byte).
  • Why does the qualitative responses are not showing up in dropdown?
  • Why do I get the following error in my Data Innovations Comm Trace: Invalid Point – See Rejection Log?
  • How do I delete data for a Rilibak test with a closed cycle?
  • Why when I look at my qualitative LJ charts, all the points displayed are on the bottom of the chart and do not fall under any of my responses?
  • See all 16 articles
Unity Data Tables
  • UDT - Why whenever I launch Unity Desktop (or another program) the Windows installer comes up?
  • UDT - What is the difference between deleting a lot and closing a lot?
  • UDT - I use an import file provided by Bio-Rad and none of my tests show up in the Browse tree. What is the solution?
  • UDT - Is there a Users guide for Unity Desktop?
  • UDT - I need to insert some data between 2 rows of existing data.
  • UDT - I connected to my existing database and opened Unity Desktop, my labs and lots are there, but my data is missing. What is the solution?
  • See all 17 articles
Unity Real Time Online
  • Why am I unable to log in to URTO/UW2? and receiving red text 'System.Data.SqlClient.SqlException' SQL error message?
  • URTO - How can I view Multi LJ Charts?
  • URTO - How can I enable or disable automatic action logs?
  • URTO - How can I condense all data for different labs?
  • Is the URTO/UnityWeb 2.0 server backed up?
  • When trying to bring up a report in Unity Real Time 2.0 why do I get a "Crystal Report" error message?
Unity Real Time
  • Why when trying to bring up a report in Unity Real Time 2.0 I get a "Crystal Report" error message?
  • Why when installing URT 2.0, I get a message that I do not have enough disk space and when I choose another drive and press okay and error 1603: Fatal Error during installation?
  • Why when installing Unity Real Time 2.0 I get additional folders on my logical and/or secondary drive?
  • Why when I log in to Unity Real time 2.0 I get the following error message: 'TRUNCATE_ONLY' is not a recognized BACKUP option?
  • Why whenever I launch Unity Real Time, an error pop-ups that says "The Profile for this user is a temporary profile"?
  • What is Unity Real Time 2.0?
  • See all 72 articles
UnityWeb
  • Information regarding Time Stamps in UnityWeb 2.0.
  • How I do update Slide Gen numbers in UnityWeb?
  • Can I update the Rules and Settings in Unity Web 1.0?
  • Why am I unable to log in to URTO/UW2? I'm receiving red text SQL error message 'System.Data.SqlClient.SqlException'.
Unity Quick Tips
  • I am trying to add more than 18 analytes for both display of Multi LJ Analytes and the templates and I cannot add it.
  • How do I add or duplicate a new lot in Unity Real Time or Unity Real Time Online/Unity Web 2?
General
  • Why do I get the error message "Data source name not found and no default driver specified:" when I try to update the codelist?
  • After updating my code list why are my control names are out of alphabetical order?
  • Why do I get logged out when I select an option within the program?
  • What is the session time out period? How long can I stay logged in and inactive?
  • Why I am having difficulty removing the .Net Framework?
  • I am getting the following error when I try to duplicate a lab:dlgLab::buttonDupplicate_Click() Failed to duplicate lab. This lab is being updated by someone else.
  • See all 17 articles
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