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General

  • Why do I get the error message "Data source name not found and no default driver specified:" when I try to update the codelist?
  • After updating my code list why are my control names are out of alphabetical order?
  • Why do I get logged out when I select an option within the program?
  • What is the session time out period? How long can I stay logged in and inactive?
  • Why I am having difficulty removing the .Net Framework?
  • I am getting the following error when I try to duplicate a lab:dlgLab::buttonDupplicate_Click() Failed to duplicate lab. This lab is being updated by someone else.
  • When I do a print or print preview of different programs the header does not change.
  • Do you protect your software from Viruses?
  • When restoring a database backup why do I get old data?
  • When creating a database backup I get the following error "Cannot open backup device Operating system error 5 (Access Denied)"
  • What version of the database will be used by the server application loaded onto an end user's workstation?
  • How do I remove and reinstall all necessary .Net Frameworks (all versions)?
  • When I use large fonts and/or screen resolution below 800x600, I am unable to see the Save button when entering data.
  • What type of connection will be initiated between the server/client and the Bio-Rad web page to upload data to the web server?
  • What are the details on one-way connection or two-way connection?
  • Why do I get an “Error” under the status screen for the Quality Control connection in Data Innovations Instrument Manager after sending across QC results from my instrument?
  • How do I connect to another database server and/or database?
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